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Exam 5: Consumer Behaviour

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Question 41

Multiple Choice

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Once you enter university,you likely have to learn how to shop,keep up an apartment,and maintain an organized life,if you have not learned already.This process by which people acquire the skills,knowledge,and attitudes necessary to function as consumers is known as

A) Consumer acclamation
B) Consumer socialization
C) Consumer enculturation
D) Purchasing socialization

E) B) and D)
F) B) and C)

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Question 42

Multiple Choice

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An ad for The King's Daughters' School,a private academy for children,has the headline,"Living Up to Their Potential." This ad is appealing to the parents' desire to satisfy their children's:

A) physiological needs.
B) self-actualization needs.
C) social needs.
D) personal needs.

E) None of the above
F) B) and D)

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Question 43

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Which of the following is NOT a method marketers can use to reduce perceived risk for consumers?

More and more firms are monitoring social media sites to understand what is being said about their brands as a way to gauge what?

While working in the military,you have built up an automatic response to the constant yelling and verbal aggression communicated by your superiors.This learning is referred to as:

A need that moves an individual to action is a(n) :

Examples of public sources of information for an external information search include:

The anxiety felt because the consumer cannot anticipate the outcomes of a purchase but believes there may be a negative consequence associated with making the wrong purchase decision is called:

What is consumer socialization?

The Lee family is composed of five children,a mother,a father,and one set of grandparents.The family has to decide whether to move the grandparents to an assisted living facility.In terms of the roles played by individual family members,the grandparents are the only family members who will have the role of:

You will be graduating soon and have been offered "the job of your dreams." The new position,however,requires some traveling so you will need a car.You currently do not have one.What decision process will you go through to purchase an automobile?

When a woman picks up a lace nightgown in a lingerie store and tells the clerk,"This is for my sister's first wedding anniversary," which situational influence has she demonstrated?

Of what significance to marketing is the family life cycle?

From your own experience,or from what you have heard from a friend or relative,describe how the values,ideas,and attitudes of a particular Canadian subculture can affect the marketing of a product.

Nick was happy with his newly purchased ultrabook computer.It had all the features he wanted,including wider screen,lightweight design,and a high-end graphics chip for playing games,and the $1200 price tag was reasonable.As he was taking the ultrabook out of the box,Nick noticed an advertisement in the local paper showing a similar ultrabook configuration for only $1100.Suddenly,Nick began to doubt his purchase decision - maybe he hadn't gotten such a good deal.He was experiencing:

Many experts suggest that the use of subliminal messages by marketers,effective or not,is _______ and _____.

At what stage in the consumer purchase decision process might you review the report: "Canada's Most Trusted Brands: Hockey Equipment?"

Which of the following lists the hierarchy of needs in its correct order beginning with the most basic?

Sarah wants to purchase a new iPad.She is unsure about what peripherals she will need.As a result,she has begun asking for advice from friends and relatives.In addition,she has talked to several consumer electronics salespeople and has looked at the Apple website.Sarah is engaging in:

There are many perfumes in the market,but only one that breaks down fragrances into elements so people can wear the particular scents with which they have emotional ties.The perfume's manufacturer is Demeter,and it makes over 150 different fragrances with names like Dirt,Lobster,Dandelion,Sugar Cookie,Brownie,Woodsmoke,Leather,and Turpentine.Because repeated exposure to these scents has made us connect them with some important event or memory,we can say the appeal of the scent is due to: