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Information that extends over a broad geographic area, such as cities, regions, countries, or the world is called a wide-area network (WAN).

A) True
B) False

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Match each term with the correct statement below. -providing information when it is needed


A) data
B) information
C) information quality
D) information timeliness
E) information completeness

F) B) and C)
G) B) and E)

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D

Integrating many different information systems within an organization is easy with an enterprise resource system.

A) True
B) False

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When companies such as Dana Corporation develop an information system, they know that a wide variety of employees will use it, including accountants, finance specialists, marketers, and managers. The people in a firm who ultimately use its information system are referred to as


A) system consumers.
B) system constituents.
C) boundary spanners.
D) designers.
E) end-users.

F) B) and D)
G) C) and D)

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Match each term with the correct statement below. -the physical components of an information system-the computer, terminals, monitors, printers, and so on


A) output
B) database
C) hardware
D) processing
E) input
F) software

G) A) and B)
H) A) and C)

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Match each term with the correct statement below. -information that is accurate, clear, and orderly


A) data
B) information
C) information quality
D) information timeliness
E) information completeness

F) B) and D)
G) B) and C)

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Match each term with the correct statement below. -the electronic manipulation of financial transactions


A) management information system
B) decision support system
C) wide-area network
D) local-area network
E) electronic data interchange
F) electronic funds transfer
G) telecommuting
H) expert system
I) robotics
J) office automation

K) B) and D)
L) E) and G)

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The first step in the development of a high quality MIS is systems investigation.

A) True
B) False

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What impact do information systems have on the job of a manager?

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This is a question that you can use to challenge your students to think carefully about the role that information systems play in the job of a manager in a modern business organizations. Tell your students, "Many American managers spend literally hundreds of hours per year sitting in front of their computers." "What are they doing in front of their computers?" "Is what they are doing increasing or decreasing their efficiency and effectiveness?"

When designing the database system for the department of motor vehicles in his state, Matthew Baute first considered the people who would use and interact with the information system and what their needs were before he actually designed the system. Matthew was considering the __________ of the database system.


A) boundary spanners
B) system beneficiaries
C) end users
D) designers
E) system consumers

F) C) and D)
G) A) and B)

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Match each term with the correct statement below. -the hardware and software capabilities of the proposed information system


A) organizational feasibility
B) economic feasibility
C) technical feasibility
D) operational feasibility
E) user expectations

F) All of the above
G) C) and D)

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Cathy Weaver is a maintenance supervisor for a major airline. At the end of each shift, Cathy is responsible for certifying that all the required maintenance has been completed on the airplanes serviced during her shift. It is extremely important that Cathy have all the information that is available so she can make an accurate report. In this example, Cathy is concerned with which aspect of information?


A) cost
B) timeliness
C) completeness
D) ease of access
E) clarity

F) B) and C)
G) B) and D)

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C

The CEO of AMP receives daily reports of his company's operations. One thing the CEO insists on is that he does not want pure data. Instead, he wants data that has been processed into meaningful facts that he can use in decision-making. Mr. Hudson wants


A) information.
B) strategies.
C) technology.
D) science.
E) lore.

F) A) and E)
G) A) and D)

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The input portion of a computer-based information system consists of any type of computer input device that can provide data to the system.

A) True
B) False

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Hughes Supply has a system that tracks individual sales to its customer construction companies so that Hughes knows what, how many, and when the individual companies bought supplies from Hughes. This type of information system is called


A) a knowledge system.
B) a transaction processing system.
C) a strategic level system.
D) artificial intelligence.
E) knowledge interchange.

F) C) and D)
G) All of the above

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The final step in the development of a high-quality MIS is systems maintenance.

A) True
B) False

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The transmission of information in any form from one location to another using electronic or optical means is referred to as


A) artificial intelligence.
B) expert system.
C) decision support system.
D) management information system.
E) telecommunications.

F) A) and D)
G) C) and D)

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To help control his organization, David Martin uses hardware and software to monitor, process, and disseminate information. This type of hardware and software is called


A) automation technology.
B) facts technology.
C) information technology.
D) data interchange.
E) knowledge technology.

F) B) and D)
G) A) and E)

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Match each term with the correct statement below. -an information system that connects users in a small area, such as a building, an office, or a plant


A) management information system
B) decision support system
C) wide-area network
D) local-area network
E) electronic data interchange
F) electronic funds transfer
G) telecommuting
H) expert system
I) robotics
J) office automation

K) B) and H)
L) D) and I)

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The managers at Global Telecom receive regularly scheduled reports; daily, weekly, or monthly depending on the nature of the report. A firm generates these types of reports through its


A) enterprise resource planning system (ERPS) .
B) economic information system (EIS) .
C) technical information system (TIS) .
D) management information system (MIS) .
E) organized information system (OIS) .

F) All of the above
G) A) and E)

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